Shipping policy

At Solene Mode, we believe that discovering new fashion pieces should feel effortless from the moment you order to the moment your package arrives. Our shipping process is designed to be clear, dependable, and easy to follow, so you always know what to expect while your order makes its way to you.

All orders are shipped within the United States and United Kingdom Each package is carefully prepared before leaving our facility to ensure your fashion pieces arrive safely and in excellent condition.

Delivery Overview

  • Processing time: Orders are prepared and packed within 1–2 business days before they are dispatched.
  • Transit time: Once your order has shipped, delivery typically takes 3–7 business days.
  • Total delivery time: Most orders arrive within 4–9 business days from the moment the order is placed.

Order Preparation and Dispatch

Every order goes through a careful preparation process. Our team verifies, packs, and prepares each package before it is handed over for delivery. This step usually takes 1–2 business days.

Our daily order cut-off time is 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles), Monday through Saturday. Orders placed after this time will begin processing on the next business day.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email. This message includes tracking details that allow you to follow your package as it travels to your address.

Tracking updates may take a short time to appear once the carrier receives the shipment.

Delivery Notes

We work hard to keep deliveries on schedule. However, occasional delays can happen due to high shipping volumes, weather conditions, or other logistical circumstances beyond our control.

If a delay occurs, we will do our best to keep you informed so you know the status of your delivery.

Need Assistance?

If you have questions about your order or delivery, our support team is always ready to assist you.

Email: support@solene-mode.com

Thank you for choosing Solene Mode. We look forward to delivering pieces that complement your personal style.